CAF as a Strategic Tool for Modern, Resilient, and Citizen-Oriented Public Administration

Following the successful event “Quality Management for Successful Public Administration Reform” held on 24 September 204 in Kyiv, this follow up conference builds on the momentum generated and continues the vital conversations around driving transformative reforms in Ukraine’s public sector.

This follow up conference brings together experts and practitioners to explore how the CAF model, with its 9 criteria and 28 sub criteria, serves as a vital tool for driving continuous improvement in governance, transparency, efficiency, and service delivery.

Renowned experts in the field of public administration reform will guide participants through the strategic value of the CAF model, its implementation processes, and its role in enhancing public sector performance across diverse national contexts